Privacy Policy

This Privacy Policy describes how Festive Fox collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.

Device information
Order information
Customer support information

2. Use of Personal Information

We use the collected information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

3. Sharing of Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Shopify & Etsy to power our online store.
We use Printify for some print on demand products.
We use Australia Post for shipping within Australia.

4. Cookies

We use cookies to optimize your experience on our Site and to provide our services. You can control and manage cookies in various ways.

5. Data Transfer

Your Personal Information will be initially processed in Cairns and then will be transferred outside of Cairns for storage and further processing, including to America. For more information on how data transfers comply with relevant laws, see this information on privacy and security - https://help.shopify.com/en/manual/privacy-and-security/privacy

6. Your Rights

If you are a resident of Australia, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@festivefox.com.au or by mail using the details provided below:

PO Box 14 Smithfield, QLD 4879
Last updated: 14/05/24